HBW Shipping Policy
Thank you for shopping with HBW Extensions! We are committed to delivering your order with care and efficiency. Below, you’ll find details about our shipping zones, rates, and delivery times.
Shipping Zones and Rates
| Zone | Shipping Method | Delivery Time | Weight/Order Value | Cost |
|---|---|---|---|---|
| Domestic - United States | Standard Shipping | 3-4 Business Days | Orders 0lb–5lb | $18.00 |
| Standard Shipping | 3-4 Business Days | Orders 5lb–20lb | $28.00 | |
| Free Standard Shipping | 3-4 Business Days | Orders $500.00 and up | Free | |
| Rest of World | Standard International | 6-12 Business Days | Orders 0lb–1lb | $35.00 |
| Standard International | 6-12 Business Days | Orders 1lb–2lb | $45.00 | |
| Standard International | 6-12 Business Days | Orders 2lb–4lb | $85.00 |
Order Processing Time
- All orders are processed within 3-5 business days, excluding weekends and holidays.
- During high-volume periods, such as sales or promotions, processing may take an additional 1-2 days.
Delivery Times
- Delivery times begin after your order has been processed.
- Once your order ships, you will receive a confirmation email with tracking information.
Additional Notes
-
Shipping Protection:
- Optional insurance is available at checkout to cover loss, theft, or damage during transit.
-
Signature Confirmation:
- Is included for Domestic orders.
- International orders require an additional fee to ensure secure delivery of high-value orders.
International Shipping
- HBW ships worldwide. Please note that customs fees, duties, and taxes may apply depending on your country’s regulations. Customers are responsible for covering these additional charges.
- Delivery times may vary depending on customs clearance.
Returns and Exchanges
- Returns must be initiated within 3 days of receiving your order.
- Customers are responsible for return shipping costs unless the product is defective or incorrect.
- Please contact our customer service team at sales@hbwextensions.com for assistance.
Contact Us
For questions about your order or our shipping policy, please contact us at Sales@hbwextensions.com or call/Text 1-800-971-4234.